§ 20-280.2. Permissible services and limitations.

(a) A transportation network company holding a valid permit issued under this Article and continuously meeting the requirements of this Article may operate in the State. The transportation network company may charge a fee for the TNC service. The fee must meet the following requirements:

(1) The transportation network company’s online-enabled application or platform must disclose the fee calculation method before a passenger makes a ride request.

(2) The transportation network company’s online-enabled application or platform must provide the option for a passenger to receive an estimated fee before the passenger makes a ride request.

(3) The transportation network company must send an electronic receipt to the customer that includes the following: a. The locations where the TNC service started and ended. b. The total time and distance of the TNC service. c. An itemization and calculation of the total fee paid.

(4) The fee must be paid electronically through the transportation network company’s online-enabled application or platform. No cash may be exchanged for the TNC service.

(b) A TNC driver may provide TNC service for compensation in the State. (2015-237, s. 1.)

Official text of N.C. Gen. Stat. § 20-280.2 as published by the North Carolina General Assembly (Chapter 20 PDF, retrieved November 10, 2026). Verify the current version on ncleg.gov ↗.